Customer Service
TheParknShop.com's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. for quick respond, please send
us email us at Support@theparknshop.com or call (626) 593-7737 anytime, We will return your call within 24 hours. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
1 - If you place order with us, Your order will be shipped shortly, We will
notify you the shipping tracking after ship.
2 - If you send the inquire regarding to your order, We will responded
within 48 Hours.
3 - If you would like to send in the unit for repair and the units within 30
DAYS from the purchase date, We will be repaired or replaced at NO CHARGES .
Please click on the url below, You need to fill in the form and print out the form. You need to
send in the form along wit helicopter.
http://www.theparknshop.com/eco
Toys Tekk Corporation
Att: Repair Department
1005 E. Las Tunas Drive #777
San Gabriel, CA 91776
If you do not know your model of your helicopter, You can locate the
model number on top of UPC code label.
4 - If you need to order part for helicopter, Please click on url below to
order parts.
http://www.theparknshop.com/eco
Toys Tekk Corporation
Att: Repair Department
1005 E. Las Tunas Drive #777
San Gabriel, CA 91776
If you do not know your model of your helicopter, You can locate the
model number on top of UPC code label.
5 - If you can not find any parts you needed from Website, Please send us email to support@theparknshop.com.
If you need further assistance, please feel free to email us back. Again,
we apologize for the inconvenience.
Sincerely,
Customer Support Team
Please visit us at http://www.theparknshop.com for more great products!
To obtain the status of an order, enter the confirmation number and click Go!.
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