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Customer Service

TheParknShop.com's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. for quick respond, please send
 us email us at Support@theparknshop.com or call (626) 593-7737 anytime, We will return your call within 24 hours.  Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.


1 - If you place order with us, Your order will be shipped shortly, We will
notify you the shipping tracking after ship.

2  - If you send the inquire regarding to your order, We will responded
within 48 Hours.

3 - If you would like to send in the unit for repair and the units within 30
DAYS from the purchase date, We will be repaired or replaced at NO CHARGES .
Please click on the url below, You need to  fill in the form and print out the form. You need to
send in the form along wit helicopter.

            http://www.theparknshop.com/eco

            Toys Tekk Corporation
            Att: Repair Department
            1005 E. Las Tunas Drive #777
            San Gabriel, CA 91776

        If you do not know your model of your helicopter, You can locate the
        model number on top of UPC code label.


4 - If you need to order part for helicopter, Please click on url below to
order parts.

http://www.theparknshop.com/eco

            Toys Tekk Corporation
            Att: Repair Department
            1005 E. Las Tunas Drive #777
            San Gabriel, CA 91776

        If you do not know your model of your helicopter, You can locate the
        model number on top of UPC code label.



5 - If you can not find any parts you needed from Website, Please send us email to support@theparknshop.com.

If you need further assistance, please feel free to email us back.  Again,
we apologize for the inconvenience.


Sincerely,

Customer Support Team

Please visit us at http://www.theparknshop.com
for more great products!
 

To obtain the status of an order, enter the Confirmation Number and E-mail address associated with the order and then click Go!.
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Note: The E-mail address you enter must match the E-mail address you provided when the order was created.